What do conflict really cost your team?
Answer 8 questions about your team. We quantify the hidden cost of tension — and how much of it you can recover.
3 minutes · No data leaves your browser · Instant results
Total headcount, managers included
People who manage at least one team member
Disagreements or friction observed in the team
Over the last 12 months
Sick leave beyond what you normally observe
Employee-initiated departures, last 12 months
Silence, withdrawal, minimal participation
People who left because of their manager or an unresolved conflict
Used to convert lost time into euros
Team health score
Watch out
Signals are stacking up. Every month without intervention adds cost and departure risk.
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Indicative, non-contractual estimate. Model inspired by the TrustLeader ROI calculator and public industry references (CPP Global Human Capital Report, Gallup, SHRM).
Team tension never shows up in a budget line: it hides in turnover, absenteeism, meetings that drag on, and managerial time absorbed. France's OpinionWay observatory (2021) puts the cost of workplace conflict at €152bn a year — nearly one lost working month per employee. In the US, time spent on conflict has doubled since 2008 (Myers-Briggs Company, 2022). The Team Conflict Scan converts your team's signals into an order of magnitude you can take to a board meeting.
How the cost is calculated
Four cost buckets, each with a visible, adjustable assumption:
Managerial time absorbed
Depending on tension frequency, we estimate 0 to 5 hours per week absorbed by conflict, valued at the employer hourly cost.
HR-declared conflicts
Each formal conflict engages HR and participants for roughly 5 cumulative working days.
Attributable turnover
About 30% of voluntary departures are tied to working relationships or management ("people leave managers"). Replacement cost is estimated at 100% of annual salary — the midpoint of Gallup's range (50–200% of salary, 2019).
Absenteeism and disengagement
Share of sick leave and meeting withdrawal attributed to climate, valued at the daily employer cost.
Frequently asked questions
Is the scan really free?
Yes. No sign-up, no credit card, nothing sent to a server: the entire calculation runs in your browser.
Who is this tool for?
HR leaders and team managers who want a defensible order of magnitude of the hidden cost of conflict, before committing budget to training or prevention.
How is the health score calculated?
Six weighted signals (tension frequency, declared conflicts, absenteeism, turnover, disengagement, conflict-driven departures), with a weighting that accounts for team size.
Are my answers stored?
No. The scan runs entirely in your browser. If you share your result, your answers are encoded in the URL — that's the only place they exist.
What happens after the scan?
You can book a 20-minute demo to see how TrustLeader prepares managers for difficult conversations — or simply leave with your estimate.