Fionnuala O'Driscoll

Fionnuala O'Driscoll's career began in organisational psychology. After graduating from University College Dublin with a BA in Applied Psychology, she joined Accenture's Talent & Organisation practice, working across the Dublin and Manchester offices for nine years. Her portfolio there focused primarily on learning architecture and leadership development for large-scale change programmes in the financial services sector. She left Accenture in 2016 to pursue accreditation with the Centre for Effective Dispute Resolution (CEDR) in London — one of the few EU-recognised mediation training providers — completing her qualification in 2017. She subsequently set up O'Driscoll Workplace Solutions, based in Manchester, offering conflict resolution, workplace investigation support, and bespoke management training. Her practice has since facilitated more than 200 formal and informal mediation processes across financial services, NHS trusts, and local government bodies. She is a regular speaker at the CIPD Northern England conference and contributed a case study chapter to the 2022 CEDR publication « Mediation in Complex Organisations ». Outside formal mediation, she delivers half-day workshops on psychological safety for senior leadership teams, drawing on Amy Edmondson's research framework adapted to UK SME realities.